Carnegie Mellon University School of Computer Science

QReserve User Guide

QReserve is a web-based system used to reserve the various rooms and resources available to the Carnegie Mellon University School of Computer Science community. Please expand the topics below to view instructional steps and videos.

View Resource Information

  1. Visit https://rooms.cs.cmu.edu.
  2. Select the “Access QReserve" button.
  3. Enter your Andrew ID and password. Once authenticated, you will be redirected to the QReserve web application.
  1. On the Site page, click the “Calendar” button next to the building name.
  2. Set the “Timeline” option to “Day” to view the reserved and available times for all resources in the building.

 

  1. On the Site page, click the drop-down arrow next to the building name to navigate to the resource you would like to see more information about.
  2. Click on the resource name to view a photo, details, amenities and capacity.
  3. Click on “Access Reservation Calendar” to see a calendar view of reserved and available times for that resource.
  4. Click “Make a Favorite” to add the resource to your favorites list.
  5. The resource will be displayed on the Site page resource list in the “Favorites” section and on your Dashboard page for quick access.

 

  1. On the Site page, contact the approvers by clicking the drop-down arrow next to the building name and navigate to the desired resource.
  2. Click on the resource name.
  3. Scroll down to the bottom of the page and click “Compose New Message”.
  4. Toggle the option to “Allow Direct Reply”, enter your message, then click “Send Message”.
  5. You will receive a copy of the message in your email inbox. You can also view direct messages from within the “History” menu, on the “Direct Messages” tab.

 

You can subscribe to receive cancellation notifications when reservations are canceled. If someone cancels their reservation within 48 hours before the reserved time, you will receive an email notification that the space has become available.
  1. On the Site page, click the drop-down arrow next to the building name, and navigate to the resource to which you would like to subscribe for alerts when canceled.
  2. Click on the resource name.
  3. Click on “Access Reservation Calendar”.
  4. Finally, select the button named 'Subscribe to Cancellation Alerts'.

 

Create a Reservation

  1. On the Site page, you can browse a list of resources. Click on the “Additional Filters” option to filter the resources by selected amenities or occupancy.
  2. The list will default to display availability for the next 30 minutes. To search for a specific date/time, click on “Showing availability for the next 30 minutes”.
  3. Enter the preferred start and end date/times for your reservation.
  4. Click the drop-down arrow next to the building name to navigate to the resource you would like to reserve.
  5. Select the “Reserve” button next to the resource name.
  6. In the New Reservation window, complete the meeting detail options.
    • Select a value in the “Reminder” drop-down field if you would like the event owner to receive a reminder email before the reservation time.
    • In the ‘Reserved For’ field, you can add additional guests or create the meeting on behalf of another user.
    • In the ‘Resources’ field, you can add additional resources to the reservation.
    • In the ‘Additional Options’ section, you can enter a reservation name override. This is the name that will be displayed on the calendar.
  7. Click “Next” to proceed.
  8. All fields in this window are required to create a reservation.
    • For “Meeting Types”, select the appropriate meeting types option from the drop-down menu. Meeting types have been defined in the SCS Room Use Policy.
    • For “Department”, choose the appropriate department from the drop-down menu.
    • For “Event/Meeting contact” enter the name and AndrewID of an SCS Faculty/Staff member who will be physically present and responsible for ensuring the room is unlocked/locked and in proper condition before and after the event/meeting.
  9. Click “Reserve” to complete the reservation.
  10. Once created, your reservation will display in the “History” menu under the “Reservations” tab.

 

  1. On the Site page, click on “Book from Resource Maps”.
  2. Enter the start and end date/time for your reservation. From the sidebar options, click on the preferred building and floor to view a resource map.
  3. Click on an available room to proceed in the reservation flow (available rooms will be highlighted in green).
  4. In the New Reservation window, confirm and edit meeting details as needed.
    • Select a value in the “Reminder” drop-down field if you would like the event owner to receive a reminder email before the reservation time.
    • In the “Reserved For” field, you can add additional guests or create the meeting on behalf of another user.
    • In the “Resources” field, you can add additional resources to the reservation.
    • In the “Additional Options” section, you can enter a reservation name override. This is the name that will be displayed on the calendar.
  5. Click “Next” to proceed.
  6. All fields in this window are required to create a reservation.
    • For “Meeting Types”, select the appropriate meeting types option from the drop-down menu. Meeting types have been defined in the SCS Room Use Policy.
    • For “Department”, choose the appropriate department from the drop-down menu.
    • For “Event/Meeting” contact, enter the name and AndrewID of an SCS Faculty/Staff member who will be physically present and responsible for ensuring the room is unlocked/locked and in proper condition before and after the event/meeting.
  7. Click “Reserve” to complete the reservation.
  8. Once created, your reservation will display in the “History” menu under the “Reservations” tab.

 

  1. To create a recurring reservation, in the New Reservation window, click the “Repeat” drop-down menu.
  2. Select the desired recurring pattern-based reservation cadence.
  3. Click “Next” to proceed in the reservation form, then click “Reserve” to complete the recurring reservation.

Note: All recurring reservations are limited by the time restrictions outlined in the SCS Room Use Policy.

 

  1. To create a recurring reservation, in the New Reservation window, click the “Repeat” drop-down menu.
  2. Select the desired recurring pattern-based reservation cadence.
    • If you are presented with conflicts (this will be flagged in red), click the “Skip Conflicting Reservations” toggle button.
  3. Click “Next” to proceed in the reservation form, then click “Reserve”.
  4. A popup will appear with a list of the conflicting dates that will be skipped.  Please make a note of these times because you will not be able to view this list again.
  5. Select “Create Reservations Despite Conflicts” to complete the available recurring reservations.
  6. Finally, you will need to manually create reservations for the skipped dates.

Note: All recurring reservations are limited by the time restrictions outlined in the SCS Room Use Policy.

 

  1. When creating a new reservation, clear your name from the “Reserved For” field.
  2. Search for and select the name of the SCS faculty or staff member you would like to create the reservation on behalf of.
  3. Click “Next” to proceed in the reservation form, then complete the reservation.

Note: When creating a reservation on behalf of another user, they will receive notification emails for the reservation. The reservation will display in their QReserve “History” menu where they can edit and cancel the reservation.

 

  1. When creating a new reservation, select the “+Add Resource” button on the “Resources” field.
  2. Select the additional resource(s) you would like to add to your reservation.
  3. Click “Next” to proceed in the reservation form, then complete the reservation.
  4. The reservation and its details will reflect on all resources you selected.

 

  1. When creating a new reservation or editing an existing reservation, select the “+Add Guests” button on the “Reserved For” field.
  2. Search for the specific SCS faculty or staff member and select the user’s name to add them to the reservation.
  3. Optional: toggle the option to “Ask Guests to RSVP”.
  4. Click “Next” to proceed in the reservation form, then click “Save” to complete the reservation.

Note: Guests will have the option to view reservation details and RSVP. They will not have the ability to edit or delete the reservation.

 

You can push QReserve reservations into your Google calendar by following the integration instructions found on QReserve's website: Connecting QReserve to Google Calendar.

 Edit a Reservation

  1. Select the “History” menu item and the “Reservations” tab to view your reservation history.
  2. To search for a specific reservation, click the “Show Filters” option in the upper right corner. You can filter by reservation date, or by entering the reservation meeting title using quotation marks in the “Search Form Responses” field. Then click “Apply Filters”.
  3. Locate the reservation that you would like to edit and click anywhere on the reservation’s row.
  4. Select “Edit”.
    • For recurring events, select the option to edit this reservation only or all reservations in the series. Then select “Continue with Edit”.
  5. From the Edit Reservation window, make any necessary changes to the reservation.
  6. Click “Next” then click “Save”.
  7. The modified reservation will move back to a “Pending” status to be approved by the resource approver.

 

  1. Select the “History” menu item and the 'Reservations' tab to view your reservation history.
  2. To search for a specific reservation, click the “Show Filters” option in the upper right corner. You can filter by reservation date, or by entering the reservation meeting title using quotation marks in the “Search Form Responses” field. Then click “Apply Filters”.
  3. Locate the reservation that you would like to edit and click anywhere on the reservation’s row.
  4. Select “Edit”, and from the Edit Reservation window choose another resource under the “Resource” field.
  5. Click “Next” then click “Save”.
  6. The reservation and its details will move to the new resource that you selected.
  7. The modified reservation will then move back to a “Pending” status to be approved by the resource approver.

 

 Delete a Reservation

  1. Select the “History” menu item and the “Reservations” tab to view your reservation history.
  2. Locate the reservation that you would like to cancel and click anywhere on the reservation’s row.
  3. Click the “Delete Reservation” button in the popup modal.
    • For recurring events, select the option to delete this reservation only, this and future reservations, or all reservations in the series. Then select “Continue with Delete”.
  4. Enter a cancellation reason and click “Delete Reservation”.

 

 

  1. Select the “History” menu item and the “Reservations” tab to view your reservation history.
  2. Click the “Show Filters” option in the upper right corner.
  3. Under “Status” select the “Canceled” checkbox and deselect “Approved” and “Pending”.
  4. Click the “Apply Filters” button.
  5. Click on the canceled reservation to view additional details.