Custodial
The SCS Building Facilities team works closely with CMU’s contracted custodial service to help maintain all SCS owned spaces. We work as a direct liaison for the SCS community to field requests and complaints for restrooms, offices, classrooms/conference rooms, labs, and corridors/stairwells.
Certain types of issues require different areas of support. Please refer to the information below. If you have uncertainty for your request, please contact building@cs.cmu.edu for assistance.
Cleaning Expectations
Per the Custodial Services Performance Standards, these are the cleaning expectations:
Nightly
The following areas should have trash cans emptied, vacuuming/mopping, wiping surfaces on a nightly basis:
- Classroom/Conference Rooms
- Restrooms
- Lounges/Kitchenettes
- Common Areas
Weekly
The following areas should have trash cans emptied and vacuuming/mopping, on a weekly basis:
- Offices
- Labs
- Stairwells
Annual
Submit request to building@cs.cmu.edu.
For all SCS Space:
- Carpet shampoo
- Floor scrubbing/waxing
Schedule by request:
- Bulk trash pickup (requires charge string)
- Paper recycling bin (requires charge string)
Restroom Support
Non-Urgent Issues
Non-urgent issues should be reported to building@cs.cmu.edu.
- Broken/inoperable dispensers, stocking issues, toilets or urinals, faucets, doors and partitions.
- Overflowing trash, water hazards, general cleanliness/sanitary issues.
- Deep cleaning issues, painting, structural issues, lighting, etc.
Urgent Issues
Urgent Building Issues should be reported to FMS Service Response at 412-268-2910.
Urgent Cleaning Issues should be reported to Custodial Service at 412-268-2036.
- Requests that require immediate attention such as overflowing toilets/sinks, active leaks or general safety matters.